Privacy Policy
1. Introduction
Queensland Coparenting ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in that Act. We also comply with the Queensland Information Privacy Act 2009 (Qld) where applicable.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Payment information (processed securely through Stripe)
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our service
- Process your payments
- Send you important updates about our service
- Respond to your inquiries and support requests
- Improve our service and user experience
4. Information Sharing and Disclosure
We may share your information with:
- Service providers who assist in operating our service
- Law enforcement when required by law
We will not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under the Privacy Act and Queensland Information Privacy Act, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
7. Children's Privacy
Our service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]